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HFAC model of the Hillsborough Disaster

HFAC model of the Hillsborough Disaster

Risk assessments and complex systems analysis are applicable to a variety of disciplines and have been used in projects from medical product design and specification to accident analysis. In this example, the HFAC model is used to show active and latent failures, identified to understand the system failure that led to the Hillsborough disaster. This can then be used to aid recommendations to prevent future incidents.

Inclusive design: empathetic modelling of visual impairments

Inclusive design: empathetic modelling of visual impairments

An ergonomic appraisal of an iron was conducted to understand the suitability and usability aspects in relation to use by elderly people. Empathetic modelling was used for insightful analysis, such as visual impairment glasses to imitate tunnel vision while carrying out a series of usability tests.

Sophie Usborne

Human Factors techniques and methods can be utilised to analyse and understand human behaviour within their environment, aiding in creating products and systems with users at the core.

Human Factors can be applied in a wide range of disciplines, providing thorough methods and rigorous analysis techniques. By understanding human needs, thoughts and behaviours, we can acquire insight into the way people will interact with their surroundings. This transferrable knowledge gives an explanation of humans in a detailed and captivating way- to aid in risk assessments, complex systems analysis, product development, formative and summative user testing and much more.

Final year project

Mental models of sustainable buildings: a human factors approach


'20 Diploma in Professional Studies
'18 Human Factors Ergonomics Course Representative


A week shadowing members of the Human Factors team at NATS, learning about air traffic control, safety, risk management and quality control within the company. This insightful opportunity taught me about how to apply Human Factors techniques to a discipline which centres around human error mitigation.


September 2018 - February 2019

Human Factors Intern, Kinneir Dufort

March 2019 - May 2019

Insight & Innovation Planner, Kinneir Dufort